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The Solist guarantees all products are authentic, sourced directly from brands and authorized retailers, and never previously owned. Having partnered with Global Luxury brands for over 20 years, we have access to best in class inventory.

The Solist Watch Warranty

All watches are authentic, never consumer-owned, and come with a 2-year Solist Warranty covering manufacturer defects in the movement, hands, and dial. Unauthorized third-party service voids the warranty.

The Solist Fine Jewelry Warranty

All fine jewelry is protected by our 90-Day Quality Assurance Warranty covering defects present at delivery. After 90 days, we offer repairs at preferred customer pricing. Unauthorized third-party alterations void the warranty.

Learn more about warranty

For assistance: concierge@thesolist.com

All orders ship within 1 to 2 business days. All shipments are fully insured.

Holiday Shipping rates

• Standard US (4 to 5 business days): $11.99  - Free when you spend $1,000+
• 2 Business Days US: $25 - Free when you spend $1,500+
• Next Business Day US: $45 - Free when you spend $3,000+
• New York Pick up: Free 
• International shipping: $50  

Extended Holiday Returns & Exchange Policy

Purchases made between November 10th and December 20th are eligible for return or exchange through January 5th.